Terms of Use

Last updated: 2026/07/30

1. Acceptance

By using the Center Baby app or website, you agree to these terms. If you do not agree, please do not use the service.

2. Your Account

You are responsible for keeping your credentials confidential and for all activity under your account. Information you provide (name, phone, address) must be accurate, and you must be 18 years or older.

3. Orders & Pricing

All prices are in Iraqi Dinar and cover the product only; delivery fees are clearly shown before order confirmation and vary by governorate. There is no minimum order value. We reserve the right to change prices at any time; the price shown at the moment of order confirmation applies.

4. Payment & Delivery

Payment is cash on delivery to the courier. We deliver to all governorates of Iraq. Delivery within Balad District takes less than 24 hours; all other Iraqi governorates take 1–3 business days, excluding official holidays. Please ensure someone is available to receive the order at the registered number.

5. Order Cancellation

You can cancel your order from within the app as long as it has not been shipped (before the "On the Way" status). After shipping, the Return & Exchange Policy applies.

6. Reviews

Reviews are available only to customers who purchased and received the product. Offensive, misleading, or off-topic content is prohibited, and we reserve the right to remove any violating review.

6b. User-Generated Content

This covers comments and replies in the Baby Hub section, review photos, and notes attached to orders.

There is zero tolerance for objectionable content and for abusive users. The following are strictly prohibited: sexual or nude content; threats or incitement to violence; hate speech or abuse based on race, religion, sex or disability; harassment or stalking; any inappropriate content involving children; other people's personal information; advertising or spam; and content that infringes anyone else's intellectual property.

Any user can report objectionable content from inside the app via the "⋮" menu on a video or comment, or the flag icon on any product review. Any user can also block another user, after which the blocked user's content is hidden from them immediately.

We review reports and act on them within 24 hours — we remove violating content and eject the account that posted it where warranted, without prior notice. That decision is final and ours alone.

You are solely responsible for any content you post, and by posting it you grant us a non-exclusive licence to display it inside the app and on the website. We are not responsible for content posted by other users.

7. Acceptable Use

Using the service for any unlawful purpose, attempting unauthorized access, or placing fake orders is prohibited. Repeated fake orders or unjustified repeated refusal to receive orders may lead to account restrictions.

8. Intellectual Property

The logo, name, design, and content of the app are the exclusive property of Center Baby and may not be used without written permission.

9. Limitation of Liability

We strive for accurate product descriptions and photos; actual colors may differ slightly due to screens. Our liability is limited to the value of the ordered product.

10. Governing Law

These terms are governed by the applicable laws of the Republic of Iraq.